Bureau Direct - envelopes, photo albums, notebooks, pens, diaries

bureau direct the home of quality stationery online


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Who are we Bureau Direct is a family run business that is independent, dedicated and responsive. We offer stylish and colourful stationery for both personal and business customers. Bureau Direct is owned and operated by SoHo Express Ltd - a company owned and run by the original founding-family of Bureau. We used to have a lovely shop in Covent Garden in London, as well as in other locations around London including Kingston-upon-Thames and The Oracle Centre in Reading. The Covent Garden store in Great Newport Street, by Leicester Square, was a popular place but sadly the changing retail scene saw us finally let this store go and we now sell only via our website, www.bureaudirect.co.uk. Don't accept poor imitations - this is the one and only Bureau, the home of popular stationery brands including Lamy, Clairefontaine, Rhodia and Biella. Bureau Direct are Jo Irons, Dominic Irons, Charlotte Page and Kymberlee Luke.

What are we At Bureau Direct our aim is to provide products that meet our 5 core aims:

	Stationery doesn't have to be dull. We specialise in finding stationery that stands out, that makes a fashion statement, that you can feel proud to own and use.

	We always make sure our stationery is chosen for how practical it is. Style and function can work together when well designed, and we offer a range of items that we hope will make a small difference to how you work.

	Colour can make a huge a difference to the how you use stationery, and how it can help you. Choose colours to coordinate with your room, choose your corporate colours to reflect your image, use colour to make you stand out, or just choose a colour to cheer yourself up.

	At Bureau we spend a lot of time in finding new products and ideas and bringing the best of what's available to you, under one roof. Stationery is not always the most innovative of areas but we believe that you will be surprised by what we can offer.

	Finally, we also believe that everything we offer should represent good value. It may not be the cheapest stationery you can find, but it certainly isn't expensive, and most definitely represents good value-for-money. From the best of European notebooks to envelopes in almost any colour you desire, we offer great ideas at a good price.

Background Bureau was established in 1995 by Kathy and Jo Irons, and the values that marked Bureau out as different then still hold true today. Initial success proved that the concept was popular, and customers and suppliers have always regarded the shop as a much-needed alternative in the market. The website was launched in 2002, and took its first order in November of that year - a Beth bag in case you were wondering. Since then we have grown steadily, and in September 2004 we launched Bureau Direct, a stand-alone website and mail order company, losing the shop at the same time. Since then we have grown steadily and consistently. We are dedicated to bringing a better class of stationery to the whole of the UK. If you like us, please spread the word. And don't forget to bookmark us in case you want to return.

Independent trading We are an independent retailer, and we are proud of this. It means we have to keep on our toes, constantly finding new products and offering good service. Big chains are lazy and achieve little for the budgets spent, and yet it is increasingly difficult to survive against their dominance. Support independent retailers before they all disappear, unless you want to buy all your stationery from a large supermarket.

Customer service True customer service has become lost over recent years, and as a result has come to mean remote call centres and automated telephone systems. It is a difficult time for independent retailers to survive and it is refreshing to find somewhere that still treats you individually. Call us and you will speak to one of the team. Usually you will speak to someone who can answer your query no matter what it is. Obviously we get it wrong sometimes, and our approach is not to everyone's liking, but we hope that most customers will appreciate the refreshing nature of our customer service. Treat people as you expect to be treated yourself.

Bureau shops Originally Bureau started in a shop in the Covent Garden/Leicester Square area, and had several shops in and around London and the South East, including Kings Road, Kingston and Reading. All Bureau shops have now closed, and we don't have any retail outlets at present.

And finally... Bureau Direct is owned and operated by SoHo Express Ltd. For full details on us please visit the Contact Us page. Please offer any feedback you have (all feedback is personally answered), and thank you.

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